top of page

FAQs and Policies

In order to protect both you and us, we are providing you with some FAQs and some policies for you to peruse should you be interested.

FAQs

Allergens

Though we are vigilant about preventing cross contamination, we work in a kitchen where wheat, gluten, peanuts, and other allergens are used. Therefore, we cannot guarantee the absence of allergens in our products. However, ingredient lists are available, upon request, for any menu items.

Ordering Lead Time

We recommend 72 hours (3 days) notice for an order during the week and 96 hours (4 days) for Saturday orders however, it depends on the time of year and what you are wanting to order. Graduation season and major holidays are busier. When in doubt, please feel free to call or email us (919) 267-3574 | lucysbake@proton.me.

Order Pickup

We have several locations designated for picking up your order that ensures both your and our safety. At the moment, for Cary, we are dropping off your orders on Academy St near the fountain.

For Greensboro, we are dropping off your orders outside the Harris Teeter at the Friendly Center.

Policies

Cookies

As a bakery, we love cookies but not all cookies are the same. We will put something here about cookies.

Cancellation

Cancellations can be made up to 48 hours prior to pickup.

bottom of page